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- Supplier will call/email to confirm the delivery address and ticket number within 7-14 working days
- Goods will be delivered directly by Design Chicken. For any queries about delivery Status, please be patient as order processing need some time to finish. Service Hotline: (852) 35967409; Whatsapp: (852) 9847 4957
- Additional fee will be required for delivered to the Hong Kong Remote Area coverage by SF Express, please visit https://www.sf-express.com/HK/EN/download/HK_RemoteArea_EN.pdf for details.
- If customer needs to cancel order after goods delivery completed (not because of product quality issue), our company will collect extra $160 delivery fee
- The delivery time for different areas varies. In general, it takes 1-2 working days for an order to be delivered to a commercial or industrial building. Additional time will be required for non-commercial or industrial buildings and remote areas.
Shoppy will not provide any product exchanges or returns. In case of any disputes, the decision of Shoppy shall be final and conclusive