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HKBN will email a “Notification of Product/Premium Redemption”("redemption email”) to customers’ registered email address after customer successfully complete the purchase order (earliest from 17 September 2026).
All Apple products must be collected in person by you and cannot be collected by a third party. You shall present the redemption email, and a valid transaction payment record for verification upon collection.
Technical specifications
Go to apple.com/hk/en/watch/compare for complete set.
HKBN will email a “Notification of Product/Premium Redemption” ("redemption email”) to customers’ registered email address at Shoppy upon order completion(earliest from 17 September 2026). Customers must pick up Apple products they purchased in person (Third party authorization is not accepted) at designated "HKBN Shops" and at designated redemption period stated on the redemption email. Customers must present the redemption email and a valid transaction payment record for verification upon collection. Please keep safe of the redemption email.
Product is subject to availability. The redemption date is subject to stock availability and logistic arrangement.
Products sold at Shoppy cannot be refunded and exchanged. All product / premium is not redeemable to cash. All designated products(s) are available while stock lasts. HKBN reserves the right to substitute the product(s) with product(s) of similar value. HKBN is not the supplier of the product(s) listed and will not bear any responsibility for any liability arising in conjunction with the purchase or use of product(s) supplied. Any dispute should be directed to the suppliers. In case of any disputes, the decision of HKBN shall be final and conclusive.
Important Notes of Apple Products:
1) When customers collect any Apple product(s) at "HKBN Shops", customers shall immediately verify whether the product model shown on the package is the same as the chosen product. Customers shall sign the “Acknowledgement Receipt of HKBN Product/Premium Redemption” (if applicable), no return, exchange or refund requests will be accepted. If the collected Apple product is iPhone, HKBN staff will activate the relevant product immediately.
2) If product defect occurs during the warranty period, please bring the Apple product and Shoppy Purchase Receipt or “Notification of HKBN Product/Premium Receipt Confirmation” to the service center of the manufacturer / supplier for examination and repair.
3) You have read and understood, and agree to the terms and conditions of Apple's end-user software license agreement.
4) In case of any disputes, the decision of HKBN shall be final and conclusive.